BLACK LIVES MATTER

Frequently Asked Questions

 

Q: When can I expect my order to be ready after placing an order?

A: We make all of our bread to order. Once you place an order, it generally takes three to four days to prepare your order. Please note: orders are received and processed during our office business hours, Monday-Friday 7am-3pm.

Q: If I place an order for Local Delivery (SF) what day will it be delivered?

A: Currently we have home deliveries Monday-Friday, depending on location, if you have any questions about when an order would arrive please contact us at info@rizeupsourdough.com

Q: When are loaves shipped Via FedEx? 

A: Loaves are shipped on Monday-Wednesday to ensure the fastest delivery and get you the freshest bread possible. When you place an order it will ship the following Monday-Wednesday. 

Q: I selected local pick up, when will I be able to pick up my loaf?

A: Pick Up time and day depends on the pick up location you selected. You will receive a notification when your order is ready for pick up, see location times and days below:

  • Rize Up Bakery/1160 Howard Street Mon-Fri 8am-3pm
  • Clement Farmers Market/Sunday/9am-2pm
  • Ferry Building Farmers Market/Tuesday 10am-2pm/Sunday 9am-2pm
  • Heart of the City/Civic Center/Wednesday 7am-4pm
  • Marin Civic Center Farmers Market/Sunday 8am-1pm
  • Grand Lake Farmers Market/Saturday/9am-2pm
  • West Oakland Farmers Market/Sunday/10am-2pm

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